The Council for British Archaeology (CBA) is an educational charity (287815/SC041971) which connects and inspires people to care for the archaeology of the UK. We believe archaeology has a vital role to play in our future and have been a leading voice for archaeology for 75 years. Our 6000 members and supporters run programmes all over the UK to deliver the benefits that archaeology brings to knowledge, education, training, employment, wellbeing, recreation and social and economic resilience. Our vision is of a society enriched by and engaged with their heritage and the places where they live, work and play.
We are embarking on an exciting journey of transformation and have ambitious plans to bolster our business resilience to be able to work even more effectively with our membership and grow to meet the challenges of the next generation. We now wish to appoint an experienced Business Transformation Director, to take the lead responsibility within the CBA secretariat for overseeing a transformation programme and the implementation of our business strategy. This will include the development of the value that CBA membership creates, and the establishment of new organisational processes and efficient infrastructure. This role is key to realising our plans to increase membership and magazine subscription numbers, and growing the revenue from these and other, sustainable income streams including from fundraising and commercial activities such as publication sales and retail.
Salary: starting salary of £40,000 p.a., plus attractive pension with an additional 10% of gross salary available as an employer’s contribution to a pension scheme.
Hours: This transformation role will be appointed on an initial two-year contract. The role is anticipated a full-time at 35 hours per week, although alternative proposals may be considered.
Location: Ideally, the post will be based at the York offices of the CBA’s secretariat, although other viable approaches will be considered.
Candidates must be able to demonstrate that they are eligible to work in the UK.
The normal working day is 9.00am – 5.00pm; flexibility in working hours will be considered. The post will involve some evening and weekend working, with time off in lieu, and travel to meetings. The post carries a holiday entitlement of 24 days with additional days at Christmas and attaching to some bank holidays.
Role and Responsibilities
The CBA Business Transformation Director’s primary responsibility, working collaboratively within the CBA Secretariat, will be to lead the development and implementation of the CBA’s business strategy, so as to enable the CBA to deliver greater membership value.
To deliver on this, the new Director’s tasks will be to:
- Lead the process of transforming the public-facing service of the CBA in accordance with the Board’s adopted strategy and direction of change.
- Lead a digital transformation programme that includes the specification, procurement, build and cost-effective implementation of new infrastructure including a customer relationship management (CRM) system, web site, payment processes and membership management processes
- Drive increased income from the CBA’s commercial activities, including magazine subscription growth and other sustainable income streams, and put in place a continuing growth plan for the future
- Drive an increase in CBA membership numbers
- Establish the financial management infrastructure to support growth and increased income from the CBA’s fundraising activities
- Bring about the transformation and modernisation of supporting business processes
- Work with staff to identify and increase other sustainable income streams to fund the CBA’s charitable activities
- Ensure communications plans are delivered effectively to support CBA-wide commitment to the business strategy and partnership plan
- Assume responsibility, for the duration of the transformation programme, for the day-to-day management of the CBA secretariat
- Inform and advise the CBA trustees, staff and volunteers as appropriate on issues relating to the commercial activities and business interests of the charity
- Perform such other reasonable duties as may be requested by the CBA Executive Director
Responsible to the CBA Executive Director.
Close liaison with members of the Board of Trustees.
The postholder will have line management responsibility for the Communications & Marketing Manager, Development Manager, Finance Administrator, Membership Coordinator; and management responsibility for any digital consultants or technology partners procured during the transformation programme.
This post is wide-ranging in scope, touching all parts of the business side of our organisation. We would expect the post-holder to have a proven track record in successful transformation programme design and implementation within complex, people-centric organisations. The successful candidate will have previous experience of organisational growth at senior management level and be able to translate vision into practice. They will have demonstrable leadership and project management capabilities, as well as the ability to work in a collaborative and agile way, inspiring confidence and commitment to positive change.
We are open to applicants who have domain expertise across numerous areas, such as commerce, membership, heritage, organisational development, finance, IT and marketing, and combinations of some or all of these. A high level of skill is required in business analysis, numeracy and computer literacy. Equally, the successful candidate will have excellent written and oral communication skills, be able to write in plain English and present information clearly and concisely to large audiences, communicate effectively with people from all walks of life and present well at meetings as required.
An empathy with the purpose, values and activities of the CBA, CBA Wales/Cymru, regional CBA Groups and Young Archaeologists’ Club Branches will be important, as will enthusiasm, energy and team-working skills. Applicants should be able to work under pressure, have a flexible attitude to working, have a sense of humour and enjoy sharing a busy, multidisciplinary office with a small, cheerful, committed and hard-working team of professionals.
We are also looking for
- Familiarity with the use of web-based and digital information resources including customer data
- Understanding of the use of digital to expand audience engagement
- Experience of Charity Commission reporting requirements and FRS102
- Experience of managing a fundraising programme
- A keen ability to prioritise across complex projects with conflicting deadlines
- Experience of managing with tight budgets
The ability to travel away from office/home, occasionally overnight, and to accommodate some evening and weekend working is desirable.
Applying for this role
In making an application, you are asked to submit:
- A covering letter/email (maximum of two pages) that summarises your interest in this post, and that provides evidence of your ability to meet the criteria outlined in this advertisement.
- A comprehensive Curriculum Vitae (maximum of three pages) giving details of relevant achievements in recent posts.
The letter should address the relevant skills and experience you would bring to the role.
We would prefer to receive applications by email. Please e-mail your application to firstname.lastname@example.org using ‘job application CBA Business Transformation Director’ as the subject line. Alternatively, please send three copies by post, marking your application ‘for the attention of Dr Mike Heyworth MBE’, to The Council for British Archaeology, Beatrice de Cardi House, 66 Bootham, York, YO30 7BZ. We will acknowledge safe receipt of all applications received.
The deadline for receipt of applications is midday on Monday 15 July 2019.
First interviews will be held in York on Tuesday 23 July 2019. Kindly indicate with your application if you are unavailable on this date.
For an informal conversation about the role, please contact the CBA Executive Director, Dr Mike Heyworth, at the CBA office in York (tel 01904 671417, email email@example.com).
The CBA is committed to equality of opportunity and welcomes applications from all sectors of society.